Refund Policy

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Wrong Item Delivered – ISHA FRAGRANCE

Step 1 – Raise a replacement request within 3 days of delivery by emailing
dimple.kaur.bhel98@gmail.com

or calling 9811538515, along with clear images of the incorrect product and your order ID.

Step 2 – Please allow 48 working hours for our team to review your request.

Step 3 – Upon approval, we will arrange a pickup through our courier partner.

Step 4 – If reverse pickup is unavailable in your area, we will guide you with an alternative return process.

Step 5 – Once verified, we will ship the correct product (subject to availability) or process a refund.

Item Damaged During Transit – ISHA FRAGRANCE

Step 1 – Report within 3 days of delivery via
dimple.kaur.bhel98@gmail.com
or 9811538515, with product images and order ID.

Step 2 – Allow 48 working hours for verification.

Step 3 – Our courier partner will arrange pickup after approval.

Step 4 – If pickup is not available, alternative return instructions will be provided.

Step 5 – After inspection, replacement or refund will be processed.

Return / Replacement Not Applicable

Returns or replacements will NOT be accepted if:

Product is opened, used, or tampered

Original packaging is missing or damaged

Request raised after 3 days of delivery

Product damaged due to improper handling

Used or partially consumed perfume

Order Cancellation – ISHA FRAGRANCE

Orders can be cancelled only before dispatch

Once shipped, cancellation is not possible

Shipping Policy – ISHA FRAGRANCE

Free shipping may be available on selected orders

COD may be available on eligible orders

Final shipping charges are shown at checkout

Pricing Policy – ISHA FRAGRANCE

We aim to provide accurate product details, but errors may occur.

Final price is confirmed after order placement

We reserve the right to cancel incorrect orders before dispatch

If cancelled, full refund will be issued

Offers, prices & availability may change anytime

Business Details

Brand Name: ISHA FRAGRANCE
Owner: Harpreet Kaur

Office Address:
6/10, 3rd Floor, Old Rajinder Nagar, Delhi

Company Name: ISHA INTERNATIONAL
Registered Address:
6/10, Ground Floor, Old Rajinder Nagar, Delhi

Contact Number: 9811538515
Email: dimple.kaur.bhel98@gmail.com

Category: Perfume & Fragrance Products

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