Refund Policy
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Wrong Item Delivered – ISHA FRAGRANCE
Step 1 – Raise a replacement request within 3 days of delivery by emailing
dimple.kaur.bhel98@gmail.com
or calling 9811538515, along with clear images of the incorrect product and your order ID.
Step 2 – Please allow 48 working hours for our team to review your request.
Step 3 – Upon approval, we will arrange a pickup through our courier partner.
Step 4 – If reverse pickup is unavailable in your area, we will guide you with an alternative return process.
Step 5 – Once verified, we will ship the correct product (subject to availability) or process a refund.
Item Damaged During Transit – ISHA FRAGRANCE
Step 1 – Report within 3 days of delivery via
dimple.kaur.bhel98@gmail.com
or 9811538515, with product images and order ID.
Step 2 – Allow 48 working hours for verification.
Step 3 – Our courier partner will arrange pickup after approval.
Step 4 – If pickup is not available, alternative return instructions will be provided.
Step 5 – After inspection, replacement or refund will be processed.
Return / Replacement Not Applicable
Returns or replacements will NOT be accepted if:
Product is opened, used, or tampered
Original packaging is missing or damaged
Request raised after 3 days of delivery
Product damaged due to improper handling
Used or partially consumed perfume
Order Cancellation – ISHA FRAGRANCE
Orders can be cancelled only before dispatch
Once shipped, cancellation is not possible
Shipping Policy – ISHA FRAGRANCE
Free shipping may be available on selected orders
COD may be available on eligible orders
Final shipping charges are shown at checkout
Pricing Policy – ISHA FRAGRANCE
We aim to provide accurate product details, but errors may occur.
Final price is confirmed after order placement
We reserve the right to cancel incorrect orders before dispatch
If cancelled, full refund will be issued
Offers, prices & availability may change anytime
Business Details
Brand Name: ISHA FRAGRANCE
Owner: Harpreet Kaur
Office Address:
6/10, 3rd Floor, Old Rajinder Nagar, Delhi
Company Name: ISHA INTERNATIONAL
Registered Address:
6/10, Ground Floor, Old Rajinder Nagar, Delhi
Contact Number: 9811538515
Email: dimple.kaur.bhel98@gmail.com
Category: Perfume & Fragrance Products